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Shipping & Delivery Policy

Last Updated: September 4, 2026

Thank you for shopping with DrippyBricks. This Shipping & Delivery Policy explains how physical orders placed through DrippyBricks.com are processed, prepared, shipped, and handled in the event of a delivery issue.

Please review this policy before purchasing a physical product.

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1. Where We Ship

DrippyBricks currently ships physical products within the United States only.

International shipping is not currently available.

We may expand our available shipping destinations in the future. Any available shipping options will be displayed during checkout.

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2. Order Processing & Fulfillment Time

Many DrippyBricks physical sets are specialty products that may require parts to be sourced, received, inspected, sorted, packaged, and prepared after an order is placed.

Because of this process, physical orders generally ship within approximately 3–4 weeks after the order is placed, unless a different estimated timeframe is displayed on the applicable product page.

This is an estimated processing and fulfillment period, not an estimated carrier transit time.

Once your order has been completed and transferred to the shipping carrier, additional transit time will be required for delivery.

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3. Why DrippyBricks Orders May Take Longer to Fulfill

DrippyBricks is not a traditional mass-produced toy retailer. Our physical sets are specialty brick-building products that may require individual sourcing and preparation.

Depending on the product, fulfillment may involve:

  • Sourcing the required building elements

  • Waiting for supplier shipments

  • Checking received parts

  • Sorting components

  • Preparing the set for shipment

  • Packaging the completed order

  • Performing reasonable quality-control checks

This process allows us to offer specialized DrippyBricks designs without requiring every set to be continuously mass-produced or warehoused.

We appreciate your patience while your order is prepared.

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4. Estimated Shipping Dates

Any processing, shipping, or delivery dates provided by DrippyBricks are estimates unless we expressly state otherwise in writing.

Unexpected delays may occasionally occur because of circumstances such as:

  • Supplier delays

  • Part shortages

  • Carrier disruptions

  • Severe weather

  • Holidays

  • High order volume

  • Inventory discrepancies

  • Transportation disruptions

  • Other circumstances reasonably outside our control

If we become aware of a significant delay affecting your order, we will make reasonable efforts to communicate the situation to you.

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5. Carrier Transit Time

The approximately 3–4 week fulfillment estimate described above refers to the time required for DrippyBricks to prepare your order for shipment.

It does not include the shipping carrier's delivery time after the package has been accepted by the carrier.

Carrier transit times vary based on the destination, shipping method, weather, holidays, carrier operations, and other factors outside DrippyBricks' direct control.

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6. Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the size and weight of the order, destination, selected shipping method, packaging requirements, or other applicable factors.

Any shipping charge shown during checkout will be included in the total presented before payment is completed.

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7. Order Tracking

When tracking information is available, customers will receive tracking information after their order has been prepared and transferred to the shipping carrier.

Please allow time for the carrier's tracking system to update after receiving your tracking number.

A tracking number being generated does not necessarily mean that the carrier has already scanned or begun transporting the package.

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8. Multiple-Item Orders

If an order contains multiple physical products, the order may require additional preparation time depending on product availability and sourcing requirements.

Whenever reasonably practical, we may ship the products together once the complete order is ready.

In some circumstances, DrippyBricks may choose to ship portions of an order separately.

If an order is divided into multiple shipments, customers may receive separate tracking information for each shipment.

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9. Physical Products vs. Digital Products

This Shipping Policy applies only to products requiring physical delivery.

Digital building instructions and other downloadable products do not require physical shipping and will be delivered electronically according to the applicable product description and checkout process.

Coaching, design services, instruction-design services, build/play-testing services, courses, masterclasses, consultations, and similar nonphysical services are also not subject to physical shipping unless the applicable service specifically includes delivery of a physical item.

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10. Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If you discover an address error after placing an order, contact DrippyBricks as soon as possible.

If the order has not yet shipped, we will make reasonable efforts to update the address.

Once an order has been transferred to the shipping carrier, we cannot guarantee that the shipping address can be changed.

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11. Incorrect or Incomplete Addresses

DrippyBricks is not responsible for delivery problems caused by incorrect or incomplete shipping information supplied by the customer.

If a package is returned to DrippyBricks because of an incorrect or incomplete address, we will contact the customer when reasonably possible.

Additional shipping charges may be required to resend an order when the original delivery failure resulted from incorrect customer-provided shipping information.

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12. Packages Returned to Sender

If a package is returned to DrippyBricks because it was undeliverable, refused, unclaimed, or addressed incorrectly, please contact us so we can determine the appropriate next step.

Depending on the circumstances, additional shipping charges may apply before the package can be shipped again.

Any refund request involving a returned shipment will also be subject to the applicable DrippyBricks Refund Policy.

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13. Delayed Packages

Carrier tracking information may occasionally show delays while a package is in transit.

Once an order has been transferred to a shipping carrier, DrippyBricks does not directly control the carrier's transportation network or delivery schedule.

However, if your package appears to be significantly delayed, please contact us. We will review the available tracking information and provide reasonable assistance in determining the status of the shipment.

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14. Lost Packages

If tracking indicates that a package may have been lost in transit, please contact DrippyBricks.

We may ask you to confirm your shipping information and provide relevant order details.

Where appropriate, we may contact the shipping carrier, initiate a carrier inquiry or claim, or take other reasonable steps to investigate the shipment.

Any replacement or refund will depend on the circumstances of the shipment, available tracking information, carrier findings, and applicable law.

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15. Packages Marked Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, we recommend first:

  • Checking around the delivery location

  • Checking with other members of your household

  • Checking with neighbors where appropriate

  • Checking apartment, mailroom, front desk, or package areas where applicable

  • Allowing a short period of time in case the carrier's delivery scan occurred before final delivery

If the package still cannot be located, contact DrippyBricks and the applicable shipping carrier so the delivery can be investigated.

We will provide reasonable assistance with the investigation where possible.

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16. Stolen Packages

DrippyBricks cannot guarantee the security of a package after a carrier has successfully delivered it to the address provided by the customer.

If you believe a delivered package was stolen, please contact us. We will review the available shipping information and assist where reasonably possible.

Replacement or refund eligibility will depend on the circumstances and applicable law.

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17. Products Damaged During Shipping

Please inspect your order after delivery.

If your order arrives with significant shipping damage, contact DrippyBricks as soon as reasonably possible.

Please provide:

  • Your order number

  • A description of the problem

  • Photographs of the damaged shipping package

  • Photographs showing the damaged product or affected components

Please retain the packaging while the issue is being reviewed, as it may be necessary for a carrier claim.

We will review the situation and determine an appropriate resolution in accordance with our Refund Policy and applicable law.

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18. Missing or Incorrect Pieces

A missing, incorrect, or defective building element is considered a product-support issue rather than a lost-shipment claim.

If you believe your DrippyBricks set contains missing, incorrect, or defective components, please contact us through our Get Help page with your order information and details about the affected pieces.

We will review the issue and work with you toward an appropriate resolution.

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19. Order Changes and Cancellations

If you need to request a change or cancellation after placing an order, contact DrippyBricks as soon as possible.

Because sourcing and preparation may begin after an order is received, cancellation eligibility may depend on the status of the order.

Refunds and cancellations are governed by the DrippyBricks Refund Policy.

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20. Customer Support

If you have questions about the shipping status of an order or experience a delivery problem, please contact us through our Get Help page or at:

DrippyBricks LLC
Online Business — Based in New York
Email: Seybuilds2@gmail.com
Website: DrippyBricks.com

When contacting us about an existing order, please include your order number and the email address associated with the purchase so we can locate the order more quickly.

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21. Related Policies

Purchases made through DrippyBricks.com are also subject to our:

  • Refund Policy

  • Terms & Conditions

  • Privacy Policy

Those policies should be reviewed together with this Shipping & Delivery Policy.

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